Coordenadas — AI Agent Actions
All 6 actions with real client values, field mappings, trigger phrases. Configure in GHL AI Agent Bot → Actions tab, in order.
Action 1: Book Appointment
| Setting | Value |
|---|
| Calendar | Reunion Coordenadas |
| Booking Type | Round-robin |
| Confirm Message | "Listo! Agendado. Te esperamos." |
| Reschedule Allowed | Yes |
| Trigger Phrase | When contact confirms a specific date/time |
Action 2: Start Workflow
Two sub-actions:
| Sub-action | Workflow Trigger | Purpose |
|---|
| Descalificados | Bot Action: Descalificados | Move to Lost + tag DQ reason + stop bot |
| Mover a Oportunidad | Bot Action: Mover a Oportunidad | Move to Reunion Agendada + add tags + notify |
Action 3: Add Contact Info
One action per field in the conversation flow:
| Field | Field Key | Trigger |
|---|
| Servicio Necesario | service_needed | After user specifies service |
| Leads Mensuales | monthly_leads | After user provides number |
| Presupuesto | budget_range | After user provides budget |
| Experiencia Agencia | agency_experience | After user answers about experience |
| Nombre Empresa | company_name | After user provides company name |
Action 4: Stop Bot
3 scenarios:
| Scenario | Command | Message |
|---|
| Booking confirmed | STOPBOT_CAPTACION_LEADS | "Gracias! Pablo te contactara pronto para confirmar." |
| Disqualified | STOPBOT_DESCALIFICADO | DQ type specific message |
| User says goodbye | STOPBOT_GOODBYE | "Gracias por escribirnos. Cuando quieras, aqui estamos." |
Action 5: Transfer to Human
4 scenarios:
| Scenario | Trigger |
|---|
| User explicitly asks for human | "Quiero hablar con un humano" |
| Missing required info | After 2 attempts to gather data |
| Unresolved issue | Topic outside scope |
| Wrong service | Service not offered by Coordenadas |
Action 6: No Reply Follow-up
| Timing | Message |
|---|
| 2h sin respuesta | "Oye, sigues ahi? Si necesitas tiempo, no hay problema." |
| 22h sin respuesta | "Te dejo mi numero directo por si prefieres hablar por WhatsApp: +573224385378" |