This is your all-in-one inbox where
emails, texts, calls, and web chats are
all managed together. Instead of jumping
between Gmail, your phone, and a chat
tool, everything is right here in one
place. Up at the top, you'll notice a
few tabs, and I want to walk you through
two useful features and show you how
they work together. First, trigger links
let you place trackable links inside
your emails, so you can see how many
contacts click through. To create one,
open the trigger links tab, click add
link,
give it a name and a URL, and save.
Next, snippets are reusable blocks of
text that you can quickly insert when
composing a message, and this saves a
lot of time if you're sending similar
emails regularly. Let's create a snippet
and embed the trigger link that we just
made inside it. Go to the snippets tab,
click new snippet, and add email
snippet.
Give your snippet a name and a subject,
then write your message in the snippet's
body. You can also insert custom values
like your contact's name to personalize
the email. To insert the trigger link,
click the trigger links button in the
toolbar, and select the link that we
just created.
Don't worry that this doesn't show as a
hyperlink yet. I'll show you how to link
that later.
When you're happy with your snippet,
click save.
Now, let's see this in action by sending
it as a real email. Go back to the
conversations tab, click new, then
direct message, and select a contact.
Choose email, then click the insert
snippet button to select and insert your
snippet. The snippet will populate the
email with everything we set up,
including the trigger link. To give it a
hyperlink,
click add link,
then trigger link,
and you can select that here.
I'll open this in a new window and save.
Then click send, and your contact will
receive the email with the trackable
link inside.
To see how your trigger links are
performing, come back to the trigger
links tab and then click analyze.
And that will give you a breakdown of
the total clicks over time.